Customer Relationship Management and Service Robots – Marketing and Human Resource Management – TU Darmstadt
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How Should a Robot Talk to a Customer? – China Business Knowledge
Why service robots are booming worldwide - International Federation of Robotics
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Intelligent Customer Service Robot Market Growth Analysis with Dynamic Development Strategies, Regional Outlook, And Industry Challenges till 2028 |Watson Assistant (IBM), MobileMonkey - Digital Journal
How Aldebaran Robotics Built Its Friendly Humanoid Robot, Pepper - IEEE Spectrum
GOL launches first customer service robot in Latin America