![My girlfriend is unable to reach the PSN log in screen on desktop, mobile, or ps4. The PS4 can't connect to PSN either, she gets error codes NP-40831-6 and NP-40833-6. What do? : My girlfriend is unable to reach the PSN log in screen on desktop, mobile, or ps4. The PS4 can't connect to PSN either, she gets error codes NP-40831-6 and NP-40833-6. What do? :](https://i.imgur.com/YI4jZTL.jpg)
My girlfriend is unable to reach the PSN log in screen on desktop, mobile, or ps4. The PS4 can't connect to PSN either, she gets error codes NP-40831-6 and NP-40833-6. What do? :
![Ask PlayStation UK on Twitter: "@LucasDNaves Can you please disconnect your router for a few minutes and then reconnect it? After doing this, try logging in on the console again and let Ask PlayStation UK on Twitter: "@LucasDNaves Can you please disconnect your router for a few minutes and then reconnect it? After doing this, try logging in on the console again and let](https://pbs.twimg.com/media/Dda1cUEVAAASBXs.jpg)
Ask PlayStation UK on Twitter: "@LucasDNaves Can you please disconnect your router for a few minutes and then reconnect it? After doing this, try logging in on the console again and let
![Ask PlayStation on Twitter: "Glad to help. For instructions with connection issues, please follow the steps in the next link: https://t.co/cUXuBEew8d… " Ask PlayStation on Twitter: "Glad to help. For instructions with connection issues, please follow the steps in the next link: https://t.co/cUXuBEew8d… "](https://pbs.twimg.com/media/Ds8UdGIU8AEvZbM.jpg)