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Book Summary - Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
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Book Summary - Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
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Summary of Crucial conversations – Tools for talking when the stakes are high by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Swizler | Ignition Blog
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